At Tasdeeqat, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide to us directly, as well as data collected automatically through your use of our platform.
- Personal Information: This includes your name, email address, contact details, company name, billing information, and any other details you provide when creating an account or using our services.
- Document Information: We may collect information about documents you upload for authentication, including any signatures, stamps, or other data associated with those documents.
- Usage Data: We may collect non-personal data such as IP address, browser type, operating system, device information, and usage patterns to improve the functionality and performance of our services.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences and activities on our website. You can control cookie settings through your browser settings.
2. How We Use Your Information
Your personal information is used for specific purposes related to providing, improving, and supporting our services:
- Service Delivery: We use your data to authenticate documents, add electronic signatures and stamps, and provide related services.
- Account Management: To maintain your account, communicate updates, process payments, and provide customer support.
- Security: To detect and prevent fraud, unauthorized access, and ensure the integrity of our services.
- Marketing and Communication: We may use your contact information to send updates, promotional offers, or newsletters. You can opt-out of marketing communications at any time.
- Legal Compliance: We may use or disclose your information as required by law or in response to legal requests, such as to comply with applicable laws, regulations, or legal processes.
3. Data Security
We are committed to maintaining the security of your personal data. We implement industry-standard security measures, including encryption and access control, to protect your information from unauthorized access, loss, or disclosure.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following cases:
- Service Providers: We may share your data with third-party service providers who help us deliver our services, such as payment processors or cloud storage providers. These providers are required to use your data only for the purposes for which it was shared and are obligated to keep it confidential.
- Legal Requirements: We may disclose your personal information if required to do so by law, in response to legal requests or when we believe in good faith that such action is necessary to comply with legal obligations, protect the rights, property, or safety of Tasdeeqat or others.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to use our services, you can request to have your account deactivated and your data removed. However, we may retain certain information as required for legal or business purposes.
6. Your Rights and Choices
As a user of Tasdeeqat, you have the following rights regarding your personal data:
- Access: You can request to access the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving promotional emails or marketing communications at any time by following the unsubscribe instructions in the communication.
- Withdrawal of Consent: Where we rely on your consent for data processing, you can withdraw that consent at any time by contacting us.
To exercise your rights or if you have any questions about your personal data, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under this policy, please contact us at:
support@tasdeqat.com
